FAQs

CLICK HERE FOR INFORMATION REGARDING SHIPPING, RETURNS AND EXCHANGES

CAN I CANCEL MY ORDER ONCE PLACED?

We try our hardest to process orders once one has been placed, we are not able to make changes to orders once they are processed. If you need to change your order please contact us via customerservice@taylorandvine.com and we will try our best come up with a solution

CAN MY PARCEL BE REDIRECTED?

No, once an order has been placed and processed the shipping destination cannot be changed.

WHAT IF AN ITEM IS SOLD OUT ONLINE?

If an item is sold out on our website contact us via customerservice@taylorandvine.com and we will let you know when the item is restocked.

DO YOU OFFER GIFT WRAPPING?

No, unfortunately at this time we are not able to offer gift wrapping. However all Taylor and Vine items come a beautiful Taylor and Vine boxes.

SOULD I SIGN UP FOR AN ACCOUNT?

Yes! Signing up for an account with Taylor and Vine gives you access to the latest offers and newest products as well as sales and promotions, if you love Taylor and Vine it's the best way to stay up to date. To sign up for an account simply enter your email address in the box bottom-right of this page